Customer Service
Hallmark’s leading service is our Customer Service handling. Our team is experienced in providing legendary Customer Service to a wide variety of carriers from leading international airlines, to regional specialty carriers.
Our team provides all aspects of Customer Service operations:
We tailor our services to provide customers with efficient, high quality, and cost-effective solutions.
- Ticketing
- Check-in
- Boarding
- First Class/Priority Check-in
- Complaint Resolution
- Jet Bridge Operation
- Arrival and VIP service
- Ramp coordination
- Turnaround coordinator
- Station Supervision and Management